If a Norton expert is unable to remove the virus from your device, then you may receive a refund based on the actual price paid for the current term of your qualifying Norton subscription. 3 To be eligible for the Virus Protection Promise, you must have a qualifying Norton subscription and unless you have Norton Small Business, you must also have purchased, renewed or upgraded that Norton subscription directly from Symantec, or subscribe to the Norton Automatic Renewal Service. 2 Source: 2016 Norton Cyber Security Insights Report. PassMark Software, Consumer Security Products Performance Benchmarks, Feb 17.
1 Source: AV-Test, AV-Test Award Best Protection 2016, Feb 2017. Some features are not available on iPad and iPhone. Select Acer PCs come with 30 days of Norton Security protection which covers up to 3 PCs, Macs, Androids, iPads and iPhones.
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